Management
May I See the Manager?
Having worked in food service when I was in high school, I know that people are quick to complain when things go wrong, but are always slow to offer praise when things go right. I have tried to make it a habit to report exceptionally good service as well as exceptionally bad service. For example, [...]
Conflict: A Road to Harmony
This is an article that was written as a joint effort of the Chaplains in my CPE program for the hospital employee newsletter. We all experience conflict. In fact we are all bound to experience conflict because we perceive the world through our unique lenses. Through my lenses, some people just don’t smell right. A [...]
