The Kindergarten Tip

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This story hit home with us, because D3 started kindergarten this year and had a similar experience. One mother walked her new kindergartener in to school and gave him a five dollar bill to put towards his lunch account. When she picked him up, she asked, “Did you give the lunch lady your money?” He [...]


May I See the Manager?

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Having worked in food service when I was in high school, I know that people are quick to complain when things go wrong, but are always slow to offer praise when things go right. I have tried to make it a habit to report exceptionally good service as well as exceptionally bad service. For example, [...]


When Being Kind is Not Kind

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People try to assert or obtain control in many ways. One of the ways I have seen lately is through being nice. Sometimes people offer to help not because they really want to help, but because they want control. We can feel it when it happens. Something changes from “Joe is a super volunteer at [...]


Conflict: A Road to Harmony

Conflict: When ideas collide

This is an article that was written as a joint effort of the Chaplains in my CPE program for the hospital employee newsletter.  We all experience conflict. In fact we are all bound to experience conflict because we perceive the world through our unique lenses. Through my lenses, some people just don’t smell right. A [...]